i‑effect^® Customer Section

The i‑effect^® customer section offers you comprehensive support in all professional and technical questions around i‑effect^®. Our trained specialists can optimally respond to your request and provide optimal support. If your question is not answered with the help of the i‑effect^® manual, you have the possibility to open a support ticket in our ticket portal or by phone. Should a problem occur during the use of i‑effect^®, there are a number of possibilities to solve this problem with our help. Here is an overview:

System requirements

Download and run the i‑effect^® System Check to determine if your system meets all necessary system requirements.

Release Notes

Find out which improvements and bug fixes we have implemented in our versions.

Download

Download the current version of i‑effect^® now and test our EDI solution directly and without a license key on your system for 30 days without obligation and free of charge.

Helpdesk

Through our e-mail support system you get help for technical problems (only for i‑effect^® maintenance customers).

Remote Support

Use the possibilities of remote access to let us investigate possible problems directly on your system.

Manual

Complete and detailed: All information about functions, settings and parameters can be found in the i‑effect^® manual.